Quille (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection legislation.
1. Information we collect
We collect information you provide directly when you complete our contact form, subscribe to our newsletter or communicate with us. This may include:
- Name and surname
- Email address and phone number
- Business name and description
- Details of your service enquiry
We also collect limited information automatically when you visit this website, including your IP address, browser type, pages visited and time spent on the site, through analytics tools.
2. How we use your information
We use the information we collect to:
- Respond to your enquiries and deliver our services
- Send you our newsletter and marketing communications, where you have consented
- Improve this website and our services
- Comply with our legal obligations
3. Sharing your information
We do not sell, rent or trade your personal information. We may share information with trusted service providers who help us operate this website and run our business, and only under confidentiality obligations.
4. Cookies
This website uses cookies to support basic functionality and to understand how the site is used. Cookies are small text files stored on your device. You may disable them in your browser settings, though some functionality may be affected. We use cookies for analytics, functionality and performance purposes only.
5. Data security
We apply appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or disclosure. Forms on this site are transmitted over HTTPS and validated on both the browser and the server.
6. Data retention
We retain your personal information only for as long as necessary to provide our services or as required by law. You may request deletion of your data at any time.
7. Your rights under POPIA
You have the right to access, correct or delete your personal information, and to object to its processing. To exercise these rights, contact us at privacy@quille.co.za.
8. Contact us
For any privacy-related query, contact our Information Officer at privacy@quille.co.za.